Monday, June 15, 2009

Dodged a Bullet

I had a close call at work today. It requires a bit of a back story so bare with me.

It all stemmed from a cooler door being damaged by my night crew at work. One of the guys ran into the door as it was closing with his fork lift. The resulting damage was significant and would require replacing parts, not just getting the door back in shape with "gentle" persuasion. I looked over the door and thought we would be able to get away with just replacing one section of the door.

I called the manufacturer of the door, explained my situation, gave measurements of the damaged section, and asked if we could replace the damaged part. The man on the other end of the phone said, "oh, a door leaf. Yes we can do that".

(Side note: the word "leaf" denotes section, right?)

So I ordered my EXPENSIVE door leaf and patiently awaited its arrival.
Today was the day. My leaf arrived. My 8' x 10' leaf. I was not shocked. I was petrified. What had I done? I quickly called the manufacturer again and asked why my "leaf" was so big. Turns out, a leaf is the whole door. I missed the measurement detail in the quote.

This could have been a huge problem for me. Fortunately, it was the only option we had. We could not replace only the one section, the entire door had to be ordered. We were not expecting the door, but it does make the price of the leaf easier to swallow.

Long story short...sweat the details.


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